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UK provides 'International enquiry service' for its visa customers

April 2014, 05
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Service for UK visa customers
Effective 1st April, 2014, the customers of UK visas have been provided with the service to make use of the recently introduced ‘international enquiry service’ to obtain information on the ongoing process of their visa applications.

The ‘international service of enquiry’ is rendered by HGS (Hinduja Global solutions). HGS works in cooperation with United Kingdom’s Visas and Immigration department to render the enquiry service to the people, who have filed their applications for a visa.

Through the ‘international enquiry service’ an improved service will be provided to the customers in 20 languages. The opening time of the service depends upon the operational working hours in each country. Because of this service, customers would obtain a fast response and in a few cases they would also be able to avail the call charges of enquiry at a lower price.

Sarah Rapson, UK’s Visas and Immigration’s director general has said that their main intention is to provide excellent services for the visa applicants.

Thus, Hinduja Global Solutions will run a world-wide enquiry service for all of UK visas’ customers. This is for the first time that such a top class service of enquiry has been provided to its customers i.e. for those willing people who want to come to the UK. Throughout the ongoing application process of the visas, the customers can look forward to have a fast, exact and professional service.

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